Privacy Policy

Introduction

Tallbridge Real Estate ("we," "us," or "our") is a nationwide wholesale and investment real estate firm. We are committed to protecting the privacy of every person who interacts with us — whether through our website, phone, text message, email, or any other communication channel.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding that information. By using our website or submitting your information, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information you provide directly to us, as well as information gathered automatically when you use our website.

• Full name, email address, phone number, and mailing address
• Property address, condition, and details about the property you wish to sell
• Motivation for selling, timeline, and financial situation as it relates to your property
• Communications including call recordings, text message exchanges, and email correspondence
• Website usage data including IP address, browser type, pages visited, and time spent on pages
• Cookies and tracking data used to improve our website experience

How We Communicate With You

When you submit your information through our website or contact us directly, you may receive communications through any or all of the following channels, subject to the consent you provide:

TCPA Compliance & Consent

Tallbridge Real Estate fully complies with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and all applicable Federal Communications Commission (FCC) regulations.

Under the TCPA, you have the right to revoke your consent to receive automated communications at any time. You may revoke consent by:

• Replying STOP to any text message you receive from us
• Saying "stop," "unsubscribe," or "remove me" during any call
• Emailing us at [email protected] with your opt-out request
• Calling us directly at 1-866-492-1158

Revocation of consent will be processed promptly. Please allow up to 10 business days for processing. After revocation, we will not contact you via automated systems for marketing purposes, though we may still contact you for transactional purposes related to any active inquiry or transaction you have initiated.

Automated Technology & AI Communications

We use a range of modern communication technologies to serve you efficiently and effectively. You should be aware of the following:

• AI Voice Calls: We may use artificial intelligence-powered voice systems to make outbound calls or handle inbound calls. These systems may sound like a human voice. If you are uncertain whether you are speaking with a live person or an AI system, you may ask directly and we will disclose this information honestly.
• AI Chatbots: Our website or communication platforms may use AI-powered chat systems to respond to inquiries, gather information, and route your request to the appropriate team member.
• Automated Text Messaging: We may use automated systems to send text messages, including appointment reminders, follow-up messages, and marketing content. These systems may use auto-dialers or pre-programmed message sequences.
• Automated Email Sequences: We may use automated email platforms to send follow-up communications based on actions you take, such as submitting a form or requesting information.
• Predictive Dialers: Our sales team may use predictive dialing technology for outbound calls. As required by the FCC, we will not leave an artificial or pre-recorded message on a residential telephone line without prior express consent.
• Call Recording: Calls with Tallbridge Real Estate may be recorded for quality assurance, training, and compliance purposes. By engaging in a call with us, you consent to being recorded unless you object at the beginning of the call.

How We Use Your Information

• Evaluate your property and prepare a fair market offer
• Contact you to discuss your situation and answer questions
• Process and close real estate transactions
• Send appointment reminders, offer updates, and transaction confirmations
• Improve our website, services, and communication processes
• Comply with legal obligations and regulatory requirements
• Prevent fraud and protect the security of our systems
• Send marketing communications about our services (with your consent)
• Share your information with qualified buyers or investors in our network where relevant to completing your transaction

Information Sharing

We do not sell your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

• Service Providers: We share information with vendors and service providers who assist us in operating our business, such as CRM platforms, communication services, and transaction coordination tools. These providers are contractually required to protect your information.
• Network Buyers and Investors: To complete a transaction, we may share relevant property and contact information with qualified buyers or investors in our network.
• Legal Requirements: We may disclose your information when required by law, court order, or government regulation, or to protect the rights and safety of Tallbridge Real Estate, our clients, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

Your Rights & Opt-Out

You have the following rights with respect to your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to legal retention requirements
• Opt-Out of Marketing: Opt out of receiving marketing communications at any time
• Opt-Out of Automated Communications: Revoke your TCPA consent for automated calls and texts at any time
• Data Portability: Request your data in a portable format where technically feasible

To exercise any of these rights, contact us using the information in Section 12. We will respond to your request within 30 days.

Text Messaging Terms

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need to opt out of any communications, please contact us: